Versand
Shipping Methods
We currently ship orders using UPS Ground, FedEx Ground, or USPS. The carrier used for your order may vary depending on the shipping destination, package size, product availability, and fulfillment location.
Processing and Delivery Time
Most orders are processed and shipped within 1–3 business days.
After shipment, orders typically arrive within approximately one week. Delivery times are estimates and may vary depending on the destination, carrier operations, weather conditions, holidays, and other circumstances outside our control.
Products that require additional processing time will be clearly noted on the applicable product page.
Order Tracking
Once your order has shipped from our fulfillment center, you will receive a shipping confirmation email containing your tracking information.
Please allow some time for the carrier’s tracking system to update after receiving the shipping confirmation.
For assistance with tracking an order, contact us at service@topfinel.com and include your order number.
Expedited Shipping
Expedited shipping is not available as a standard checkout option.
In some cases, we may be able to accommodate an expedited shipping request. Please contact us before placing your order and provide:
- The products and quantities you need;
- Your delivery address;
- Your required delivery date.
We will confirm whether expedited delivery is possible and advise you of any additional shipping charges. Expedited delivery cannot be guaranteed until availability and timing have been confirmed by our customer service team.
Delivery Address and Availability
Most carriers deliver packages on business days, Monday through Friday.
To help ensure successful delivery, we recommend using an address where someone is available to receive the package during normal business hours.
Please make sure that:
- Your shipping address is complete and accurate;
- Apartment, suite, unit, or building information is included when applicable;
- Your phone number and email address are correct;
- You remain available during the estimated delivery period in case the carrier needs to contact you.
Topfinel is not responsible for delivery delays caused by incomplete or incorrect shipping information provided at checkout.
Questions About Shipping
For questions about shipping, delivery, or tracking, please contact our customer service team:
Email: service@topfinel.com
When contacting us about an existing order, please include your order number so that we can assist you more efficiently.